Loving Pets is THE ONE for grooming (and pets' stuff too)! My cats have been groomed by Serene since they were kittens, and they are now 15 years old! Serene is patient, gentle, soft spoken and calm - this makes all the difference for cats, as they can be skittish, frightened etc when being handled by strangers. Serene is kind, and professional too, always saying that my cats are cooperative, and easy to manage. Jane (owner of Loving Pets) is really easy going, friendly and accommodating, especially now that my cats are very senior in age, and have special needs. Jane's mother is great too, she always greets customers with her smile! It's really nice to know and have such people in the neighbourhood like Jane & Serene who have been around for many years, unlike countless pet stores with high turnover of staff. Thank you!